At Unlimited Priorities, we make it a point to talk a lot with each other and with our clients. We use the phone or Skype to call each other, have frequent conference calls and get together as often as possible. With the convenience of email and increasingly other forms of electronic communication, making live conversation part of an organization’s culture isn’t always easy.
We recently came across a blog post, by Anthony Tjan on the Harvard Business Review blog network that we’re all reading: Don’t Send That Email. Pick up the Phone! His advice is summarized in the final paragraph:
The next time you experience an issue over email, ask yourself if it is something that would be better served by a real conversation. Then have the courage to stop emailing and pick up the phone. Or even better: have a meeting.
We encourage you to follow the link and read his post.